Frequently Asked Questions (FAQ)

Stay tuned…new updates coming soon as we work to partner with Central Arkansas Water (CAW) on a new approach. These answers will change or could change a bit based on the revised approach.

We know you have questions and we will be working to get that information to you in this location. If you don’t see your question listed please email us at westpulaskiwaterauthority@gmail.com

Question -When is your next public meeting?

Answer- Public meetings were held October 24th and 28th, 2019.  Our next meeting is not yet scheduled but look for updates soon.

Question- I have good water from my well. Why should I sign up for public water?

Answer- Your well may have quality water now or for some time to come. Wells can fail or water quality may change with development in your area. There is no way to guarantee you will have your available well water volume, quality, or refill rate. Tying on to the WPPWA water system will ensure you have a meter for use for the long term and will bring water for fire suppression (fire hydrants) to the areas served.

Question- How will my property benefit from having public water?

Answer- There are several benefits to having clean and plentiful water from a public water system. Here are a few examples:

  • Great drinking water for everyone. No sulfur smell from dissolved organics.
  • Water that will not require treatment to remove contaminants or minerals like brine systems, salt/sand systems, reverse osmosis treatment, and more.
  • Pressurized water supply for fire suppression helps your fire department be more effective at protecting life and property.
  • Insurance companies usually provide better rates when you live within 1000 feet of a fire hydrant and have enough general water flow (500+  gpm) from the hydrant to fight a fire.
  • Public water requires less maintenance and exhibits less wear or tear on homes and water-operated appliances due to less mineral build up.

Question- I submitted an application and $75.00 deposit years ago at the start of this initiative but never got water. Do I need to apply again?

Answer- Previous applications received were recorded and deposits paid are held in an escrow account for future use.  You can contact Alan Kin at Improvement Districts, Inc.

Alan C. King

Improvement Districts, Inc.

Improvement District Collections, LLC

One Innwood Circle, STE 101 Little Rock, AR 72211

Phone: 501.225.1236 Fax : 501.224.3343

Email : alanking@improvementdistrictsinc.com

Question- The property I own has changed hands a few times or is listed under a different name. How do I ensure I am signed up for water at my property?

Answer- Applications and deposits received are associated with the parcel# as recorded by the Pulaski County Assessors Office.  If a property or address changes hands the application and deposit would be associated with the property parcel that was submitted on the application unless the deposit was refunded. Contact Alan King to determine if you are on our official record of those that have submitted applications and deposits.

Alan C. King

Improvement Districts, Inc.

Improvement District Collections, LLC

One Innwood Circle, STE 101 Little Rock, AR 72211

Phone: 501.225.1236 Fax : 501.224.3343

Email : alanking@improvementdistrictsinc.com

Question- When will the water system come to my property?

Answer- That depends on the final design and phase of work it may be completed in. WPPWA is still working with engineers to complete work to design the current version of the water system and how it might be installed.  Phases of work will address the mainline first and then secondary and tertiary roads. The water system will focus on delivering water via metered connections in their appropriate phases. Property owners will be responsible to make final connections to the meter for their homes and businesses for an additional cost determined by their chosen plumbing contractor (not associated with the WPPWA).

Question- Can I keep my well after public water is provided?

Answer-  Absolutely. You will need to disconnect your well from the primary service to your home or business, a well cannot intersect with the public water, but you can still use the “free” water from your well on outbuildings, water lawns and gardens, or any general use. There is no requirement regarding you well except that the well service should not connect to the public water service. They both work independently of each other and only one should feed your home or businesss.

Question- When will water service be available?
Answer -We do not have a start date for construction. We are still working on planning and financing the project. It can take about 18-24 months to complete depending on your location (we have a few phases).
Question- What is the source of the water?
Answer -Central Arkansas Water is the planned source and specifications that will be met.
Question- Are easements/ROW already obtained?
Answer -Not yet.
Question -Is the engineering for the water line network already completed?
Answer -This is a work in progress but early plans are underway.
Question – What will be the cost of the water service?
Answer -This is undetermined since we don’t have a final count of users, project cost, or financing in place.